Help Center

Frequently Asked Questions

Straight answers about our training, pricing and policies.

Do I need experience to start?

No. Our courses are designed for beginners. We assume no prior experience and explain each step in plain language, so you can follow along from the first lesson.

How do I access the courses?

Courses are delivered online and studied at your own pace. Once a course is released and you enroll, you get access to all its lessons and downloadable resources.

Are the tools you teach free?

We cover free tiers and free tools wherever they are practical. Some advanced features and professional tools are paid — when that is the case, we say so upfront in the lesson, with the cost disclosed before you need it.

Will this get me clients or a job?

We make no such guarantee. We teach you skills and show you how to present service offers and portfolios to potential clients. Whether you get clients or employment depends on your effort, experience, resources and market conditions.

Is it a one-time payment or a subscription?

One-time payment. Access your purchased materials through the supported course delivery platform, under the access terms stated at checkout. We do not charge subscriptions.

Do you offer refunds?

Digital purchases are generally final once the content has been delivered or accessed. We do not offer voluntary change-of-mind refunds. If you experience a delivery, access or order problem, please contact support. Applicable legal and payment-provider rights remain unaffected.

When will the courses launch?

Our course materials are still in production. AI Video Creator will be the first course released. Join the waitlist to be notified when each course launches.

Is Impact Academic a university?

No. Impact Academic is an independent digital skills education brand. We hold no accreditation and do not award degrees or diplomas.

Do you share my data?

See our Privacy Policy for exactly what we collect and how we use it.